Frequently Asked Questions

What is Swiss Transfer Services (STS)?

Swiss Transfer Services (STS) provides premium, professional chauffeur-driven transportation across Switzerland and neighboring countries.

How do I book a transfer?

You can book via our website by selecting your pickup and drop-off locations, choosing a vehicle, and completing the payment process.

What payment methods do you accept?

We accept credit and debit cards, PayPal, and bank transfers. Cash payments may be arranged upon request.

What happens if my flight is delayed?

Our team tracks flight schedules in real-time. Your driver will adjust the pickup time accordingly without extra charge.

Can I make changes to my booking?

Yes, you can modify your booking up to 24 hours before pickup. Contact our support team for assistance.